Helping Companies & Organizations Create an Amazing Customer-Focused Culture
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, researcher, and New York Times bestselling business author. He works with clients who want to create an amazing experience for both customers and employees. His...
Multistage Careers for Modern Leaders
Dr. Andrea Rubik blends seasoned expertise in leadership and marketing, having enhanced brands at global firms like Grey and Telenor and startups such as ShareDocView and Wix. Her PhD research inspired her to build careerOS and founded Resyfy. Andrea...
Am I Truly Your Number 1
Stewart Lockie has enjoyed a long and successful career in the Retail Banking arena. He has worked globally leading teams to successful outcomes, which has provided him with unique insights into how teams perform and how the Cultural landscape...
Embracing Change: It Doesn’t Have to Be Scary
Erica Hodgson is a business change leader with a passion for inclusive change management and stakeholder engagement. With over 25 years experience, Erica has spearheaded transformative initiatives across diverse sectors, from public service to private industry. Notable achievements include...
Female Founders, Navigating Alternatives to the ‘Glass Ceiling’
Elaine Gold is an independent consultant and Co-Founder and until Dec 2023, MD of GEN UK. Elaine became active in GEN over 12 years ago when living in the Middle East for 8 years. Working in leadership and organisational...
An Award-winning Customer Revenue Accelerator, Helping Companies Protect & Grow Revenue
Emilia D’Anzica, MBA, PMP, is the founder and managing director of Growth Molecules,™ a management consulting firm focused on protecting and growing revenue. The company aims to help organizations increase profit while maximizing customer value. Emilia is also on...
Helping Organisations Deliver Outstanding Customer Experience through Collaboration, Insight & Action
Katie Stabler is the founder of CULTIVATE and a CX leader who is passionate about bringing CX to the heart of the organisation. You might know her as CXM’s top 5 CX Global Influencer of 2024, or as the...