Jannecke Drangert-Hveding is a CCXP, and a true believer in the “outside-in” approach to strategy and business development. She has extensive experience as a business…
Fresh out of college, Kipp Sorensen was fortunate to have leaders who saw potential in him that he hadn’t fully recognized. Starting as a software…
Mark W. Lamplugh Jr.’s journey from firefighter to CEO of South Jersey Treatment Management Company is a story of dedication and transformation. His career began…
Chrissy Daniels collaborates with teams across Press Ganey to design, develop, and deliver strategies to boost patient experience that are informed by over 400 million…
With 30 years of professional experience, Jeff has spent his career creating all types of experiences software, product, digital, lifestyle, and brand. His passion is…
Peter Bricknell helps organisations build maturity in digital accessibility across people, processes, technology, and communication. With over 20 years’ experience across Europe, Africa and the…
Charlotte Melia is a multi-award-winning Founder and CEO at D&F Creative: A global creative studio, specialising in people engagement events, brand activations, and fan zones.…
Sarah Williams is a seasoned CX professional with over two decades of experience in Customer Service, Strategic Planning and Organizational Leadership. A Head Judge for…
Naomi Sakamoto is a Principal in Gensler’s London office, leading both the Technology practice area for the firm’s Europe region and a studio serving innovative…
Samantha Conyers is well recognized as a Customer Experience leader in the Caribbean, being among the first in the region with the expertise. With a…
