Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional…
Helping Organizations Close their Customer Knowledge Gap & Discover Market Opportunities
Eckhart Boehme is the former Curriculum Architect Marketing Excellence @Microsoft Corporation. He is the founder and managing director of strategy consulting firm unipro solutions and…
Helping Companies & Organizations Create an Amazing Customer-Focused Culture
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, researcher, and New York Times bestselling business author. He works with clients who want to create…
Why Dyslexic Employees should be at the Top of Your Recruitment Shortlist
Kate Griggs is the founder and CEO of the global charity Made By Dyslexia, host of the Lessons in Dyslexic Thinking podcast and the author…
Leading with Joy: How Positive Leadership Impacts the Workplace, College Campuses and Athletic Teams
Dr. Matthew Ohlson is a Professor and Director of the Taylor Leadership Institute at the University of North Florida. He is the author of 3…
Helping CX Leaders Become Better Businesspeople
Patty Soltis is a senior customer experience manager at Upwork. She works with her partners, adding financial value and driving to the organization’s north-star metrics.…
The Importance of Mental Fitness for the Modern World
Yvonne Tajok is a Leadership Coach and Mentor, helping women leaders elevate their career and well-being so they can make lasting impact. She works with…
Creating a More Courageous and Innovative World
Melissa Ciciola is a seasoned leader in customer relationship strategies and transformation projects, currently the Director of Management Consulting and Service Excellence at Promethee Consultants.…
Shaping the Future of Business with Integrity and Insight
Andreas Buhr is a man on a mission: “More success in business!” This simple yet powerful slogan encapsulates his ethos as a speaker, entrepreneur, and…
Driving Innovation and Fostering Collaboration in the Global Logistics Industry
Sonia Ferreira started her business journey with a strong background in Economics. Her early career led her to Chambers of Commerce in two very different…