Mark W. Lamplugh Jr.’s journey from firefighter to CEO of South Jersey Treatment Management Company is a story of dedication and transformation. His career began…
Leading Efforts Towards Advancing Safe, High-Quality Compassionate Care for Every Patient
Chrissy Daniels collaborates with teams across Press Ganey to design, develop, and deliver strategies to boost patient experience that are informed by over 400 million…
Empowering Teams to Craft Life-Enriching Experiences
With 30 years of professional experience, Jeff has spent his career creating all types of experiences software, product, digital, lifestyle, and brand. His passion is…
The Golden Opportunity: Why Digital Accessibility Can Win the Over 65s Market
Peter Bricknell helps organisations build maturity in digital accessibility across people, processes, technology, and communication. With over 20 years’ experience across Europe, Africa and the…
The Future of Office Events: Crafting Meaningful Connections in a New Era of Work
Charlotte Melia is a multi-award-winning Founder and CEO at D&F Creative: A global creative studio, specialising in people engagement events, brand activations, and fan zones.…
Making a Difference in the Lives of Customers & Communities
Sarah Williams is a seasoned CX professional with over two decades of experience in Customer Service, Strategic Planning and Organizational Leadership. A Head Judge for…
Workplace Mythbusting
Naomi Sakamoto is a Principal in Gensler’s London office, leading both the Technology practice area for the firm’s Europe region and a studio serving innovative…
Crafting & Operationalizing Exceptional CX Strategies Across Diverse Industries & Borders
Samantha Conyers is well recognized as a Customer Experience leader in the Caribbean, being among the first in the region with the expertise. With a…
Shaping the Future of Fintech with a Blend of Strategic Foresight and Technical Expertise
Vasa Krishnan, the Chief Technology Officer of FinResults, Inc., is a leader known for his expertise in technology, data analytics, and artificial intelligence. His journey…
Leading the Charge Through Innovative Collaboration
Sabine Wisnioski, a Global People Change Leader, has a diverse background that reflects her global perspective and deep understanding of people dynamics. Born in Hong…