Stephanie Ogulin is the founder of the management consultancy transformXP and co-founder of the transformation consultancy collectiv:a. The certified expert for Customer & Transformation Experience…
Empowering Value Champions to Drive Growth
Jannecke Drangert-Hveding is a CCXP, and a true believer in the “outside-in” approach to strategy and business development. She has extensive experience as a business…
Leading Efforts Towards Advancing Safe, High-Quality Compassionate Care for Every Patient
Chrissy Daniels collaborates with teams across Press Ganey to design, develop, and deliver strategies to boost patient experience that are informed by over 400 million…
Making a Difference in the Lives of Customers & Communities
Sarah Williams is a seasoned CX professional with over two decades of experience in Customer Service, Strategic Planning and Organizational Leadership. A Head Judge for…
Crafting & Operationalizing Exceptional CX Strategies Across Diverse Industries & Borders
Samantha Conyers is well recognized as a Customer Experience leader in the Caribbean, being among the first in the region with the expertise. With a…
Helping Organisations Create Exceptional CX Strategy
Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional…
Helping Organizations Close their Customer Knowledge Gap & Discover Market Opportunities
Eckhart Boehme is the former Curriculum Architect Marketing Excellence @Microsoft Corporation. He is the founder and managing director of strategy consulting firm unipro solutions and…
Helping Companies & Organizations Create an Amazing Customer-Focused Culture
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, researcher, and New York Times bestselling business author. He works with clients who want to create…
Helping CX Leaders Become Better Businesspeople
Patty Soltis is a senior customer experience manager at Upwork. She works with her partners, adding financial value and driving to the organization’s north-star metrics.…
The Importance of Mental Fitness for the Modern World
Yvonne Tajok is a Leadership Coach and Mentor, helping women leaders elevate their career and well-being so they can make lasting impact. She works with…